Fundamentals of Technical Support Options in the Most Crucial Industries

Richard B. Distribution and Logistics, Food Processing Industry, Military Technology, Steel Manufacturing Industry, Technical Support

Customer interactions have radically changed. In less than 20 years, most customers who have issues with their computer devices need to visit its designated support centre for product returns. And often, the issue is not resolved on the spot. Today, transactions are done through the line-to-line communication with the help of a customer care or support specialist. Thanks to the …

Framework of Integrating Industrial Workstations in Heavy-Duty Locations

Richard B. Distribution and Logistics, Food Processing Industry, Industrial Workstation, Military Technology, Steel Manufacturing Industry

Efficient large-scale manufacturing became possible whilst military and aviation operations have also become more advanced. Thanks to technological advancements, it opened up opportunities for innovation and dynamic strategies. Likewise, this also provided industry key players with a competitive edge through further optimisation of their operations. But, as higher demand and more stringent regulations shape the manufacturing and military industries, operatives …

An Introduction to Industrial Pointing Devices and its Main Functions

All Things About Industrial Pointing Devices Every Industry Needs To Know

Richard B. Distribution and Logistics, Food Processing Industry, Industrial Pointing Devices, Military Technology, Steel Manufacturing Industry

Unsurprisingly, modern industrial applications are being implemented in various industry sectors. Take, for example, the food industry uses conveyor belts controlled by advanced computing equipment for large-scale operations. Distribution agencies, such as Amazon, take advantage of warehouse robots for logistics applications. Although each of this industry has different applications, it all has one purpose; to maximise its productivity. This is …

Complete Buyer’s Guide to Industrial Keyboards for Computing Solutions

Complete Buyer’s Guide to Industrial Keyboards for Computing Solutions

Richard B. Distribution and Logistics, Food Processing Industry, Industrial Keyboard, Military Technology, Steel Manufacturing Industry

Over the years, technological advancements have drastically evolved. Not only has it improved day-to-day life, but also, different industries experienced more efficient production. As a result, there is massive production to cater to product demand whilst maintaining quality and occupational safety. That is why equipment manufacturers provide a variety of industrial-grade components and peripherals to further enhance specific operations. Industries …

An Easy Technical Support Guide to Calibrate Windows® 10 to Panel PCs

Richard B. Panel PC, Technical Support

Failing to properly configure an industrial computing device can lead to unresponsive touchscreens. Do you know that such kind of technical problem exists? Actually, most of us often install software on our touchscreen PCs without configuring the system. But, this can result in delayed interface responses. This can greatly impact the system productivity, especially for industrial operations. Now, always bear …

How Military Can Make Logistics Ops Better with Industrial Workstation

Richard B. Industrial Workstation, Military Technology

Over the last decades, thedefencelogistics in the military continues to adopt technological advancementsto streamline its operations.This isto ensure that mission-critical data is delivered to the authorised personnel. That is whythe militarylogistics management utilises a network-centric computing platform for a more efficient information flow. However, the military can make the logistics operation betterbyusing an industrial-grade workstation for panel PCs. It is …

How Canning Operators Intensify Its Processes Using IP67-Sealed Touchpad

Richard B. Food Processing Industry, Industrial Pointing Devices

Did you know that Birmingham is the canned food capital city of Britain? Reports say thatover 1 million citizens consume640,000 canned-fooda day [Daily Mail].This high demand for canned products is even used to promote events; such as the United Way Canned Food Drive which offered a Zoo entrance discount to customers bringing with them anynon-perishable foodstuff[Birmingham Zoo]. This only means …

3 Factors Why the Military Must Use 72-Key Industrial Keyboards

Richard B. Industrial Keyboard, Military Technology

Ruggedisedcomputers can be easily used in a harsh working environment and extreme temperature. In fact, these types of devices are being utilised in military operations. This is because it is designed to be more durable to withstand rough handling and severe wear-and-tear. But,whilst it is true that these computing systems may work effectively, maintaining a military operation is also tough. …

Simple Troubleshooting Tips From Technical Support For Industrial Keyboards

A Nitty-Gritty Technical Support Guide About Keyboard Troubleshooting

Richard B. Industrial Keyboard, Technical Support

Every industrial operation has processes where operators need to use industrial computers with compatible peripheral devices. This is to ensure that critical operations can be performed efficiently and productively. As a matter of fact, utilising equipment such as industrial-grade keyboards can enhance a user’s work productivity and ensure consistent product quality [Brightline Technologies]. But, despite its rugged features, keyboards can …

Using Industrial Panel PC Workstations in Distribution Centres

How Distributors Can Maximise Operations Using Industrial PC Workstations

Richard B. Distribution and Logistics, Industrial Workstation

Warehouse and distribution facilities are designed to achieve maximum efficiency in all aspects of operations. Since it stores different types of products, it is essential to have an organised and streamlined workflow. This is to prevent potential risks and ensure fast-paced fulfilment. That is why distribution centres utilise specialised transportation and operation management software to enhance its operation. Usually, these …