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Recent News

  • Factors to Consider When Choosing Industrial PC Workstations

    Factors to Consider When Choosing Industrial PC Workstations

    June 27, 2019
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  • 5 Facts About Industrial Workstations Every Industry Should Know

    5 Facts About Industrial Workstations Every Industry Should Know

    June 20, 2019
    The current unemployment rate is low, which means employers like …more »
  • How To Simplify Operational Processes Using Industrial Keyboards

    How To Simplify Operational Processes Using Industrial Keyboards

    May 30, 2019
    Every work environment is turning to digital applications to make …more »

Top Rated Products

  • 128T Key Industrial Keyboard with Trackerball Cased Front 128 Key Rugged Industrial Keyboard with Trackerball
    Rated 5.00 out of 5
  • 72T Key Industrial Keyboard with Trackerball Flush Mount Front 72 Key Illuminated Rugged Industrial Keyboard with Trackerball
    Rated 5.00 out of 5
  • 22 Industrial Display Monitor Cased Front 22" Rugged Industrial Display
    Rated 5.00 out of 5
  • 17 Industrial Panel PC Cased Front 17” Rugged Industrial Client Computer
    Rated 5.00 out of 5
  • SB200 Industrial Box Computer Front SB200 Rugged Industrial Box Computer
    Rated 5.00 out of 5

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Contact Details

CKS Global Solutions LTD
24-26 Boulton Road
Stevenage
Hertfordshire
England
SG1 4QX

+44 (0) 1438 747111
[email protected]

© 2016 CKS Global Solutions Limited, 24-26 Boulton Road, Stevenage, Hertfordshire, England, SG1 4QX.

All rights reserved. England and Wales company registration number 06473624

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  • Enquiry List

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  • PCAP Firmware Request

      Please fill in all the fields below. Bold fields are mandatory.


      Company Name:

      Contact Name:

      E-mail:

      Phone:

      Product ID: Where is my Product ID?

      Serial No: Where is my Serial No?

      If you are unable to read the serial number please contact us directly.

      Your PCAP Firmware Request was sent successfully. A member of our Support team will be in contact with you shortly to provide the correct firmware for your CKS Panel PC!

      Where is the Serial No?

      The Serial No can be found on the side or rear of the CKS product above the Product ID, and is a six digit number. The Serial No is outlined in red in the picture below.

      What makes a good Fault Description?

      Please include as much detailed information as possible when filling out the fault description. Having as much information as possible helps us help you!

      This information can include:
      Temperature of Environment
      Is the fault persistent or intermittent?
      If the fault is persistent try and state exactly what the user is doing when this fault occurs.
      Is the unit set up to reboot at a certain time?
      Is the unit powered by a UPS (Uniterruptable Power Supply)?

      What is my Repair PO No?

      The Repair PO No is your own (the customers) Purchase Order number for the repair.

      If you have already raised a purchase order for the repair before submitting this form, use the Purchase Order number as your Repair PO number as we will then reference this in future making it easier for you manage the repair within your own system.

      What do Accessories include?

      Accessories can and do include: Power Cables, Network Cables, Driver Discs , EPG Kits, Gloves.

      If the product is sent to CKS Global Solutions Limited with accessories that are not listed on the RMA form, the product may be sent back without the accessories that weren’t listed.

      Where is the Product ID?

      The Product ID can be found on the side or rear of the CKS product. The Product ID is outlined in red in the picture below.

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