Identifying Keyboard Issues and Fixes from Technical Support

Quick Technical Support Fixes to Common Keyboard Problems

Richard B. Industrial Keyboard, Technical Support

Computer issues can be commonplace in manufacturing industries. For example, in steel manufacturing, its work environment has an extreme temperature, dirt, moisture, shock and vibration. Hence, a poorly-protected equipment is definitely susceptible to these damaging conditions.

 

Note that keyboards are essential peripherals for computers. Once it is damaged, it can slow down work progress or even cause further issues that can affect an entire operation. So, it is crucial to identify common problems with keyboards and have a quick fix to these issues. That way, it prevents the problem from escalating which can result in excessive damages.

 

Read on this blog to know some of the common keyboard problems and the easy fixes to these issues.

 

Identifying Keyboard Issues and Fixes from Technical Support

 

Common Technical Support Issues About Keyboards

 

When repairing keyboards, the protocol is first to identify the issue. Is the device no longer functioning or is it just some keys are not working?

 

In identifying the problem, the keyboard connection can be checked by disconnecting or reconnecting it in the same port. For PS/2 keyboard hardware problem, try connecting a known-working keyboard to the port. However, if this keyboard does not work, then there could be an issue with the Motherboard.

 

Meanwhile, for USB-port keyboard hardware issue, try connecting the device directly into the back of the computer. If the keyboard functions, then it means that the USB hub is defective.

 

Once the issue has been identified, then it is easier to find the right solution for defective keyboards. In the next section, get to know the top 5 quick technical support solutions for common keyboard issues.

 

5 Quick Tips to Fix Common Keyboard Issues

 

Several common problems can occur with keyboards. Some might be caused by liquid spillovers, software, or hardware issues.

 

So, here are some simple troubleshooting tips on fixing keyboard and typing issues:

 

Liquid Spillovers

 

When the keyboard is exposed to any form of water or liquid intrusion, the device has to be turned upside down immediately. Ensure that the liquid was drained out. Let it dry before plugging it into any computer.

 

No keyboard input

 

One of the main reasons why keyboards have no input is that the PS/2 keyboard was plugged in the mouse port. Check the connection and see if the device was connected correctly to the port. Also, do note that the peripheral may not be recognised due to outdated drivers.

 

Keyboard buttons are sticking

 

This happens when there are dirt or debris stuck underneath the keys. It can be fixed by carefully cleaning it using a compressed air can. This can blow away the accumulated dirt under the buttons. Another method is to pull out the keys and clean it one at a time.

 

Types only in Capital Letters

 

To fix this, check if the Caps Lock Key was toggled. Some keyboards have a light to indicate if this key was active. If so, try pressing it again to revert to its usual typing status.

 

Receives a Keyboard Not Found Message

 

This happens when the peripheral device is not connected correctly. Turn off the computer unit first then unplug and re-connect the keyboard. Once it is connected, reboot the computer, and it should be recognised.

 

Technical Support Advice: Opt for Industrial Keyboards

 

Keyboards are prone to damages when exposed in an extreme environment with industrial applications. With the constant presence of extreme temperature or shock, this peripheral device will not optimally perform over extensive periods.

 

Moreover, it would be ideal to opt for industrial keyboards as it is built to last under harsh conditions. Contact a technical support today and find out more about ruggedised keyboards.

 

References:

 

No keys on my keyboard work, Computerhope.com

 

How to fix a broken keyboard, Digitaltrends.com

 

Fix Computer Keyboard Problems, Technologyandinternet.blogspot.com